About Us - Rocket Fiber

Rocking The Motor City

Rocket Fiber provides high-speed internet to power the largest music events and venues in the city such as the Movement Music Festival, the Detroit Jazz Festival, the Mo POP! Music Festival, and the Detroit Symphony Orchestra. Movement Festival’s boutique production company, Paxahau, has teamed with Rocket Fiber as a technology partner. “Paxahau is dedicated to providing memorable experiences in every detail of the festival,” says Paxahau President, Jason Huvaere. “The expectation of seamless internet access is a top priority and when looking for the right partner, it was a natural choice to work with Rocket Fiber.”

Downtown Boxing Gym

Rocket Fiber has partnered with the Downtown Youth Boxing Gym on “The Hub,” which provides hands-on learning in wireless internet networking, computer programming and virtual reality development. More than 100 students have gone through the program since 2017. The Hub and related pilot program provide an outlet that allow for more than a digital literacy program. The Hub serves to empower youth in traditionally underserved areas in Detroit and is structured in a way that its framework can be applied to communities everywhere. The Connectivity Hub provides youth with skill development, educational access, and technological exposure to ignite a passion for technology as well as increase adoption of the internet; in effect closing the digital divide.

Powering the QLine

We call ourselves the Motor City, but we pride ourselves on having diversified our transportation options, including the commencement of the M-1 light rail system along one of Detroit’s most-major arteries. Rocket Fiber is proud to have installed and currently manage the technology behind the QLine’s connectivity, which has proven to be a crucial aspect of the user experience. Rocket Fiber’s technology provides to passengers free WiFi with seamless high-speed internet access -- whether at the stations or even while in motion on the streetcars.

MSU Quello Center

Rocket Fiber worked with the Michigan State University’s Quello Center to study and understand the importance of a reliable network connection for Detroit residents. The study found that most residents are online and use the internet, but a divide exists in subscription to an Internet Service Provider. This research involved a survey of three neighborhoods in Detroit to gauge levels of access to the Internet, and the factors facilitating and constraining use and adoption. The survey was complemented by qualitative interviews and three focus groups with Detroit residents. The findings of this study identify key digital divides within these neighborhoods, and illuminate a common pattern of Internet use in the city – what might be called Detroit’s Internet ecosystem – that helps explain the relative lack of Internet access across its households. The findings provide the basis for a set of recommendations for narrowing the digital divide, including ways to address such issues as the affordability of the Internet.

Don Bosco Hall

Rocket Fiber installed and operates gigabit internet that is free and readily available for Don Bosco Hall, which is a private non-profit agency that provides supportive human services to enhance the quality of life for youth, and their families residing in the Metropolitan Detroit-Wayne County Community. Don Bosco Hall is committed to advocate an effective for social and child welfare policy reforms and practices that will have supportive outcomes for youth and families. All of Don Bosco Hall’s services will carry out the Catholic Charities/ Archdiocese of Detroit’s mission of effective professional and Christian social services to respond to human needs through direct service and advocacy.

We’re All In This Together

We are differentiated from our competition not just by our state-of-the-art technology, but also by our relentless commitment to outstanding client service and innovation. We strive to provide the best for our clients and expect the best from our partners. This culture of shared commitment to outstanding client service is our greatest asset. We love our clients and our clients love us.

Our team is dedicated and empowered to create something amazing from the ground up. We have fun, spark creativity and innovation in our team members and work hard while doing it. We attract, hire and promote a diverse group of folks who inspire each other to do more every day for our clients. We allow our team to work and execute on innovative projects that move their worlds forward, and we volunteer our time in community efforts to bring our mission of more than profit to life.
Join our team
Rocket Fiber partners with some of the most respected technology providers anywhere to bring our clients service that is fast, reliable and secure. Our technology teams are always looking for the latest gear to optimize our network infrastructure and they are trained on the most cutting-edge systems in the world.

We are proud to have been selected as a Platinum level MSP (Managed Service Provider) in Ciena’s BizConnect Partner Program

We are JNCIA certified and use Juniper for our core infrastructure, firewall, switches, routers, managed services and more

Rocket Fiber partners with FluidMesh for the backhaul radios on the M1 Rail’s QLine

Rocket Fiber is a certified VMWare cloud provider. We leverage VMWare cloud services across multiple locations

We have been a Premiere partner with Aerohive for 3 years and are also a part of their AdvantageMSP Program

We are proud to use Dell laptops and servers throughout our enterprise

Rocket Fiber can leverage our Cisco Meraki partnership to benefit any of our Enterprise clients’ network needs

As an official Microsoft Cloud Solution Provider we can create private connections between Azure data centers and your office

We support local Detroit businesses like AMBR Detroit – who designed and developed our website from the ground up
It’s unusual for clients to have POSITIVE passion for their internet service provider. We are proud to provide our clients with Detroit’s fastest, friendliest internet– built from the ground up and homegrown for Detroit to be the best it can be. See below why our residential clients rate us 4.9 stars out of five.
Learn about our Residential Internet
“Rocket Fiber has made working from home easy and convenient. I never have to worry about reliability.”
Marlo Doerr
“Rocket Fiber makes the downtown experience 100 times better for me! It’s amazingly fast when I’m streaming, gaming and of course working from home.”
Brandon Sutton
“Love the service. I’ve never had to worry about it being reliable. The client service is amazing too. It’s nice to be able to chat with a human if I need help with transferring service, billing, etc.”
Elijah Hartman
We are proud to serve some of the biggest and most respected firms in Southeast Michigan, as well as many fellow start-ups and innovators. But don’t take it from us, learn why our clients love Rocket Fiber, our commitment to client service and our outstanding team.
Learn about our Business Services
“Rocket Fiber is an innovator in the industry and is playing an integral role in helping us provide optimal connectivity for everybody at Ford Field. They provided us top-notch service and support throughout the entire upgrade process and we are thrilled to have them as our service provider."
Alison Maki
Senior Vice President and Chief Financial Officer, Detroit Lions
“We worked with many ISPs before Rocket Fiber. What makes Rocket Fiber stand out from the rest is that they provide us with both an incredibly responsive local team and have the expertise to serve our multiple offices across the country."
Raffaele Mautone
Chief Information Officer, Duo Security
"Rocket Fiber is really cool to be a part of because it’s allowing our customers to connect to the things they need a million times faster. It brings people here to network and study, and to work on their creative projects that much faster."
AJ Nichols
AJ Nichols
"Meridian Health Plan is experiencing explosive growth, and Rocket Fiber’s service has been paramount in supporting our bandwidth needs. Their versatile customer service and high quality network performance is unrivaled."
Michael Prieur
Director of Information Security and IT Governance, Meridian Health Plan
"To allow jazz fans to experience the entire Festival via high-quality video and audio streaming from any mobile device, we created Detroit Jazz Fest LIVE!, a livestream service. Thanks to Rocket Fiber, we had a strong, reliable broadband Wi-Fi connection for all four days of our Festival."
Chris Collins
President and Artistic Director, Detroit Jazz Festival Foundation

Our Journey

Rocket Fiber was founded in 2014 to bring Michigan the fastest internet in the country. Our vision is to transform the way Rocket Fiber clients create, collaborate and communicate. We saw a void in the industry and decided that we were not just going to fill it, but we would far exceed anyone’s expectations.

Announced February 2015

Rocket Fiber announced plans for its new giga speed business and residential Internet service, to be built from the ground up starting in Downtown Detroit. Two Capitol Park residential buildings, The Albert and the Malcomson, will serve as beta test sites for the new service. A total of 19 downtown businesses are also connected to the network.

Completed October 2015

Rocket Fiber now has grown to 30 full-time team members and will open a new HQ downtown at 1505 Woodward, a Bedrock building designed by Albert Kahn. This headquarters will be complimented by the Rocket Fiber Network Operations Center located at the Quicken Loans Technology Center in Corktown.

Announced November 2015

Residential customers will now be able to have 10-gigabit internet service from Rocket Fiber. This will be the fastest residential service available anywhere in Michigan. That’s ten times faster than the baseline 1-gig, and 1,000 times faster than the average internet speed in Detroit, which is 10 megabits per second.

Completed January 2016

Rocket Fiber connected the Jack Entertainment headquarters in Cleveland, its first business client outside of Michigan. This was the beginning of a robust business expansion to other cities such as: Columbus, OH; Philadelphia, PA; Bethesda, MD; Newark, NJ; San Mateo, CA and internationally into Toronto and Windsor Canada.

Announced February 2017

Our on-going partnership with the Detroit Lions will upgrade the capacity of Ford Field’s Internet capabilities to 10 gigabits per second, giving fans who visit each year access to faster, more reliable Internet service.

Appointed April 2017

Marc Hudson, Co-founder and CEO, was selected to be a member of the U.S. Federal Communications Commission Broadband Deployment Advisory Committee. Their working group developed strategies to streamline city and state rules that might accelerate installation of high-speed internet.

Launched May 2017

Rocket Fiber designed, built and implemented custom system for the QLINE that the M-1 uses internally for ticketing, security and traffic pattern insights. It also provides external Wi-Fi for riders, at the stations and while in motion on the streetcars.

Announced June 2017

Cobo Center announced a $2 million technology upgrade. The hub will create a fiber pipeline into the facility of 10 gigabit per second internet from Rocket Fiber, enough for any high-tech event in operation currently. The entire Cobo Center network is supported with full redundancy to allow maintenance on the system without any interruption to service.

Completed January 2018

We engineered a complete overhaul of Greektown Casino-Hotel’s network infrastructure, including upgrading infrastructure and enhancing wireless networks for team members and guests. This was Rocket Fiber’s largest single site deployment to date.

Hosted April 2018

Rocket Fiber was thrilled to present the Fiber Broadband Association’s Regional Conference at the Greektown Casino-Hotel. The conference also brought in speakers from across the United States, who highlighted the strategies for building gigabit networks that facilitate the future of Smart City technology and Mobility.

Awarded June 2018

Rocket Fiber accepted the prestigious Chairman’s Award from the Fiber Broadband Association at the 2018 National Fiber Connect Conference in Nashville, Tennessee. The award singles out an individual or company that has shown tremendous effort to promote, educate, or accelerate fiber-to-the-home (FTTH).

Began September 2018

Rocket fiber is committed to creating a better internet experience for business outside Detroit as well. We expanded our high-speed fiber network to include Southfield and Troy, Michigan. Companies in these cities now have the opportunity to have their technology needs managed and maintained locally by our dedicated team of world-class experts.

Completed January 2019

We partnered with KODE Labs to integrate all Shinola Hotel physical building systems, networking and management tools into a single platform, making Shinola one of the most high tech and innovative hotels in the country.

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We are dedicated to advancing the internet experience for all
with dependable, unrestrained connectivity
and helpful, authentic client service.

We Were Founded on a Big Idea and Built From Scratch

Putting Our Mission Into Action

We’re All In This Together

Our Journey

Get the Gigabit Internet Experience

Help Us Serve You Better!

Help Us Serve You Better!

Service currently active at this address

We are showing active service at this address.

I'm moving to this address

I believe I've reached this page in error

We are dedicated to advancing the internet experience for all with dependable, unrestrained connectivity and helpful, authentic client service.

We Were Founded on a Big Idea and Built From Scratch

Putting Our Mission Into Action

We’re All In This Together

Our Journey

Get the Gigabit Internet Experience

We are dedicated to advancing the internet experience for all
with dependable, unrestrained connectivity
and helpful, authentic client service.