Unified Communications & Hosted PBX
We can provide all the features your business is accustomed to using in place of a PBX, often providing more functionality while relieving the need to replace the old phone system with new capital expenditures. Additionally, we can provide your team with collaboration and mobility tools to allow them to use your office voice services seamlessly from virtually anywhere — including their mobile devices.
We recognize the need for traditional voice PRIs still exist. While you are using your legacy PBX, we can provide this trunking solution as well as enable you to convert to a hybrid VoIP environment and still use PRIs to extend the useful life of your PBX.
For those who have already invested in VoIP PBXs, we are able to deliver the SIP trunking technologies you require across our robust network. Our VoIP routes will provide for maximum uptime of calling by allowing a unique access to multiple call paths to your dialed destination. In addition, we can add enhanced features to the current set of features your PBX already has by accessing additional features over SIP.
We provide our clients 24x7x365 support from our local Mission Control team. We staff real humans on-site at our Network Operations Center (NOC) every minute of every day to proactively monitor and alert on our client's networks. When failure is not an option, Rocket Fiber's Mission Control provides an industry leading white-glove approach to service management.
More than 1,000 businesses trust Rocket Fiber to power their digital infrastructures. These are just a few of the names that we are proud to serve.
Meridian Health Plan is experiencing explosive growth, and Rocket Fiber’s service has been paramount in supporting our bandwidth needs. Their versatile customer service and high quality network performance is unrivaled.
Director of Information Security and IT Governance Meridian Health Plan
Rocket Fiber is an innovator in the industry and is playing an integral role in helping us provide optimal connectivity for everybody at Ford Field. We needed to accommodate a significantly higher density of concurrent users, expand our backbone and increase our bandwidth capabilities, and Rocket Fiber was up to the challenge. They provided us top-notch service and support throughout the entire upgrade process and we are thrilled to have them as our service provider.
Senior Vice President, Administration and Chief Financial Officer Detroit Lions
By providing us with a lightning-fast connection and Zappos-quality customer service, Rocket Fiber allows us to keep the focus on our business. With speeds this fast, we are able to collaborate and create at levels never before possible.
Co-Founder and VP Detroit Labs