Everstream, the business-only fiber network, has acquired and retained the business assets of Rocket Fiber. Snip Internet will be providing residential customers in Detroit with the fastest internet possible. Read more here.
You can count on Everstream and Snip Internet to continue delivering high-speed fiber connectivity with dedicated team members providing an unrivaled commitment to support.
1. OUR SECURITY & PRIVACY PLEDGE
2.WHAT CATEGORIES OF PERSONALLY IDENTIFIABLE INFORMATION DO WE COLLECT?
The information collected by Rocket Fiber falls into two categories: (1) information voluntarily supplied by visitors and users of this website and (2) tracking information recorded as visitors and users navigate through the website. Some of this information includes personally identifiable information such as, but not limited to: name, email address, street address, zip code, and phone number.
3. WE PROVIDE YOU NOTICE OF OUR WEBSITE INFORMATION PRACTICES.
Sharing of Your Personal Information. To maximize the value of our services, we may request information from you when you visit our websites. Within our family of companies, we may exchange user information to provide you with information about other products or services. Rocket Fiber does not plan to otherwise share your personal information with outside companies for their promotional use.
Mandatory and Optional Information: We identify what information is required to fulfill your registration as a user. If you choose not to provide mandatory information, we will not be able to provide you the service you are requesting.
Within the Rocket Fiber Family: Within our family of companies, we may exchange customer information to provide you with information about other products or services.
Service Alerts and Critical Notices: Although we respect and honor the privacy preferences you have expressed, we may need to contact you to inform you of specific changes that may impact your ability to use this service or for other critical non-marketing purposes, such as bug alerts. We may also contact you to respond to your specific requests, to clarify the information you provided to us, or to notify you of upcoming dates.
Legal Disclosures: In some cases we may disclose certain information to comply with a legal process, such as a court order, subpoena, search warrant, or law enforcement request.
Do Not Track Notice: We may use automatic data collection technology to record other information that identifies your device and tracks your behavior on the website. We may automatically receive and record information on our server logs from your browser, including your IP address, cookies, and the pages you request, as well as pages you have visited. We may use third parties to support the website. Therefore, the website may not comply with Do Not Track settings on your browser.
4. SECURITY AND YOUR INFORMATION.
We employ industry recognized security safeguards to help protect your personally identifiable information from loss, misuse, or unauthorized alteration. Except for information that is intended to be made available to other users, all data sent to Rocket Fiber is protected with technology that protects your data.
5. WE TELL YOU HOW AND WHY WE USE WEB TECHNOLOGIES.
Here is how and why we use some common Web technologies to help manage our websites:
If you are a registered user on the Rocket Fiber website, you will receive a cookie when you login. This cookie is maintained by your browser and contains your identifier. This cookie is also used to authenticate your identity and provide you with access to areas of our website that are limited to registered members, such as those that allow you to view and manage your personal profile.
If you simply want to browse, you do not have to accept cookies from our site. Should you decide, however, that you would like to register and become a user of the Rocket Fiber service and you have modified your browser settings not to accept cookies, you will need to re-set your browser to accept the cookies that we send. Otherwise, you won’t be able to participate in certain areas of the website. Most browsers are defaulted to accept and maintain cookies.
If you wish to remove these cookies from your browser, you may do so. Since most browsers are defaulted to accept and maintain cookies, you will most likely have to set your browser to reject new cookies or to disable them altogether in order to avoid receiving future cookies from the Rocket Fiber website. Please note that if you choose to reject or disable cookies, your access to certain areas within the Rocket Fiber website may be limited.
6. WE PROVIDE YOU THE OPPORTUNITY TO UPDATE OR CORRECT YOUR PERSONALLY IDENTIFIABLE INFORMATION.
We provide you the opportunity to update or correct the contact information that you have provided to us. You may review and update information stored in your profile.
7. WE PROVIDE VARIOUS WAYS FOR YOU TO CONTACT US ABOUT OUR INFORMATION PRACTICES AND OTHER ASPECTS OF PRIVACY.
8. YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code § 1798.83 permits our visitors who are California residents to request certain information regarding their disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to firstname.lastname@example.org or write us at:
Rocket Fiber LLC
Attn: Vice President of Client Experience
1505 Woodward Avenue, Suite 300
Detroit, MI 48226