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11.12.2015 / Company News

Rocket Fiber Officially Takes Off, Announces #10GintheD

We’re thrilled to share some news with all those who have supported us since our company was founded last year that our hard work has paid off! We’ve laid 17 miles of brand new fiber optic cable, turned on service in Capitol Park and we are bringing 10-Gigabit internet to Detroit! We couldn’t have done it without your support, and without our amazing local Detroit crew. Also, we’d like to thank our clients in the Albert and Malcomson buildings who worked with us during our testing phase. Our customers all over Capitol Park are now happy and enjoying their super-fast Internet speeds.

What Have We Been Doing?

We’ve really enjoyed being out and about in the community these past few months. Nearly 100 people joined us for a great community discussion earlier this fall titled “Future Proofing Detroit” at Bamboo Detroit. We enjoyed hearing all of your great ideas about how Detroit can take a giant leap forward.

Speed isn’t the only thing on our mind, though we’ve certainly grown ourselves pretty quickly. We have moved into our brand new headquarters in downtown Detroit and filled the space with a vibrant and innovative crew. With more than 30 crew members including 14 dedicated client experience pros providing top-notch client experience, we can’t wait to show you how much a home-grown Internet provider cares. We also have a special new @RocketFiberHelp twitter account for our clients (and clients-to-be) to ask questions about our service or for that short and sweet reply you’re craving! We hope this makes everything easy and accessible for you. You can still call us anytime, we promise you’ll get to talk to a human. A special thanks to our Vice President of Client Experience, Christina Mathes, who’s worked hard to train and develop a client experience team who really loves serving our clients and loves serving Detroit.

New Rocket Fiber Office

New Rocket Fiber Office

Announcing #10GintheD!

After all we’ve been working on for Detroit, we haven’t paused for a moment, constantly working to be the best we can be for Detroiters. Which brings us to our next bit of exciting news for Detroit – our new 10-gigabit Internet speeds available to downtown residents. With these speeds we’re putting Detroit on the map! Only a handful of other cities in the world can offer Internet this fast to residents, and we are proud to make Detroit one of them. We know amazing things will come from this announcement. We can’t wait to see the creative and innovative ways Detroit will use 10 Gig.

The Facts

The new 10-gig service is 1,000 times faster than the current home average in the United States. Looking at the growing field of technology and the speed of advancement, the world is moving faster now and home Internet was in need of a serious boost. With our Internet you will no longer be limited by the capabilities of your network. Imagine being able to quickly upload, download or share anything, no matter the size of the file, from the comfort of your living room. In Detroit, this is becoming a reality.

“There is a growing demand for super-fast Internet as the world becomes more and more digital. Everyone and everything is online now, and most industries rely on digital technology,” says Rocket Fiber Chief Technology Officer and Co-founder Randy Foster.

Detroit is one of only a handful of cities globally that has access to this technology. Imagine your doctor using the 10 gig speeds to download and analyze scans or teleconference with you at any time of the day from inside his or her home office, giving you instant access to your doctor at any time. This will be a game changer for healthcare. With this technology coming to Detroit, we will be one of the world’s greatest smart cities.

What Does this Mean for Me?

Doctors and other healthcare folks are just some of the people who will benefit from having this technology at home. Imagine having the flexibility to create your own schedule, whenever you want, because you have the capability to work from home. The possibilities are endless. Need to be present for a delivery? Need to stay home with the kids? Don’t want to commute today? Sharing files in the blink of an eye and ultra-high definition teleconferencing with absolutely no lag time will make it seem just like you’re working in the office.

The ability to work from home isn’t the only advantage of 10-gig Internet. You can watch videos, update your social media, share content or just browse the vast landscape of the Internet as fast as they can in a futuristic sci-fi movie. You will even have the advantage in online gaming over your opponents playing with traditional connections that lag.

Heard of the Internet of Things (IoT)? It is the network of “smart” objects – things with electronics, software and Internet connectivity embedded inside. IoT allows for more integration between the physical world and online. With 10-gig, you can connect many IoT devices into your network without bogging it down. Phones, tablets, computers, televisions, home security devices, even your kitchen appliances – the list goes on … Lock your doors from work, turn on your lights from across town, close the garage door and arm your security system from miles away, all with an app and some smart devices inside your home connected to your blazing fast, bandwidth-rich 10-gig Internet.

Rocket Fiber is dedicated to serving Detroiters and bringing this technology to the city. Our residential plans come with no contracts, no fees and no hassles. We want you to know we’re always open to your thoughts on how we can collaborate to create a better Detroit together. Feel free to tweet us, call us or comment here, but most importantly show us what you can do with Rocket Fiber speed to make your ideas a reality.

By the way…if you’ve signed up and live downtown, thank you. We’re coming your way soon. You can contact us with any specific questions. We are working to speak with building owners or managers across the city to successfully turn up Rocket speeds for your home and office.

If you’re outside of Downtown, know that we’re still working hard to get to you. You can gather your neighbors together to show their support. Looking for service for your business? Want to say hello? Contact us at Rocket Fiber at 844-84-Rocket, or at missioncontrol@rocketfiber.com. Engage us on social media with the hashtag #10GintheD. It’s time for lift-off Detroit!

Read the Rocket Fiber 10-Gigabit announcement press release here.

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