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05.09.2017 / Press

Rocket Fiber to Provide Managed Network Services for QLINE

Riders will receive complimentary Rocket Fiber gigabit internet and Wi-Fi along QLINE route

May 9, 2017 [DETROIT] – Complimentary Wi-Fi service on the QLINE will be provided by Detroit-based gigabit internet and technology service provider Rocket Fiber.  The services include network-based technology to incorporate into the QLINE main office at the Penske Technical Center and public Wi-Fi at the stations and trains.

After conducting an open competitive selection process, M-1 RAIL selected Rocket Fiber to provide these services.  Paul Childs, Chief Operating Officer at QLINE, noted that “Rocket Fiber’s solution of gigabit internet was a winner for both our QLINE passengers and our team.  We want to create a premium experience for all riders and that includes the ability to connect to Wi-Fi at QLINE stations and aboard the streetcar.”

Internet will be available starting on Friday, May 12 to all QLINE riders and within approximately 300 feet of each station.

Rocket Fiber’s newly developed fiber optic infrastructure and track-side radio system will deliver faster and more reliable internet that has virtually no capacity limitations, meaning the volume of passengers connected to the Wi-Fi on the cars will have little to no impact on the connection strength. The network is engineered to provide a highly reliable and continuous connected experience as the trains move from station to station.

“Our client service is what really sets Rocket Fiber apart as a technology partner,” said Mark Ansboury, VP of Infrastructure and the Rocket Fiber project lead for QLINE deployment. “We wanted to go beyond the everyday internet service provider and create a socially supportive initiative for the city of Detroit that also provides a complete networking solution for QLINE riders. As a home grown, dedicated Detroit technology partner, we are proud and excited to be a part of this historic project to bring mobility and connectivity to the city.”

Rocket Fiber’s turn-key solution includes the design, build, operation and management of the network, including future maintenance and support, freeing the M-1 RAIL team to focus on their core business of providing transportation in Detroit.  Rocket Fiber is retaining Nerds Xpress, a local minority contractor, to manage the LAN network at the Penske Technical Center.

About Rocket Fiber

Rocket Fiber is a Detroit-based internet service provider and technology partner, co-founded in 2014 by Marc Hudson, Edi Demaj and Randy Foster[, and funded primarily by Dan Gilbert, chairman and founder of Rock Ventures and Quicken Loans].  Rocket Fiber is dedicated to advancing the internet experience for all with dependable, unrestrained connectivity and helpful, authentic client service.  We focus on our commitment to provide out-of-this-world client care and service, while our technology delivers gigabit internet speeds up to 1000x faster than the average connection, transforming the way our clients create, collaborate and communicate.  For more information, or to get Rocket Fiber service, visit www.rocketfiber.com.

About M-1 RAIL

M-1 RAIL owns and operates the QLINE, a 6.6-mile circulating streetcar loop serving 12 locations on Woodward Ave. from Downtown Detroit through Midtown, New Center and the North End. The QLINE is the first major transit project led and funded by private businesses and philanthropic organizations, in partnership with local, state and the federal government.

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